Terms and Conditions

Welcome to ApnaVibe (“we,” “us,” “our”). Please read these Terms and Conditions (“Terms”) carefully before using our website, located at [apnavibe.shop], operated by us. These Terms govern your access to and use of the site and any purchase you make via our platform.

By accessing or using the Website and/or making a purchase, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use this Website.

1. General Overview

ApnaVibe is an e-commerce platform operating in India that sells a variety of consumer products including electronics, fashion apparel, home appliances, kitchen gadgets, and more. We are committed to providing accurate information, quality products, and fair commerce practices, but we do not guarantee the completeness or timeliness of information, nor the availability or quality of third-party services we may use.

2. Eligibility

To use this website or make a purchase, you must:

  • Be at least 18 years of age or have legal parental or guardian consent.

  • Be legally capable of entering into binding contracts under Indian Contract Act, 1872.

  • Use the website in accordance with these Terms.

3. Products and Pricing

We reserve the right to modify product descriptions, availability, and prices at any time without prior notice. All prices displayed are in Indian Rupees (INR) and include applicable GST unless explicitly stated otherwise. While we strive to ensure that product descriptions, prices, and other content on the website are accurate, errors may occur. We reserve the right to correct such errors and to cancel any orders arising from such inaccuracies.

4. Orders and Payment Terms

4.1 Order Confirmation

Upon placing an order, you will receive an email confirmation containing the details of your order. This email does not signify our acceptance of your order, but merely acknowledges that we have received it.

4.2 Payment Methods

We accept only online payment methods including UPI, Net Banking, Credit Cards, Debit Cards, and Wallets.
Cash on Delivery (COD) is not accepted under any circumstances.

4.3 Order Acceptance

We reserve the right to accept or reject any order at our sole discretion. Orders may be canceled if the payment is incomplete, the product is out of stock, or the transaction is flagged by our security systems.

5. Shipping & Delivery

5.1 Shipping Duration

We strive to process and dispatch all confirmed orders as quickly as possible. However, due to logistics and product category constraints, the delivery timeline may extend up to 60 to 90 days from the date of order placement.

5.2 Shipping Partners

We may use third-party logistics providers or courier companies to fulfill deliveries. We are not liable for:

  • Any delays caused by third-party logistics providers.

  • Any damage caused to the product in transit.

  • Any loss of goods after the product has left our warehouse.

Once the product has been handed over to the courier partner, all risks and responsibilities regarding transportation and condition transfer to the shipping provider and the buyer.

5.3 Delivery Address

Please ensure the address provided is accurate and complete. We are not responsible for deliveries made to incorrect or incomplete addresses provided during checkout.

6. Returns, Refunds & Replacements

6.1 No Refund Policy

We follow a strict no refund policy for all purchases made through our store. Under no circumstance will refunds be provided for buyer's remorse, incorrect ordering, change of mind, or delivery delays.

6.2 Damaged or Defective Products

We accept requests for replacement only if the product delivered is damaged or defective upon arrival. Such claims must be raised within 48 hours of receiving the product, supported by unboxing video evidence and photographic proof of damage.

Please note:

  • Physical damage not reported at the time of delivery will not be covered.

  • Minor color differences or packaging variations are not grounds for replacement.

7. Limitation of Liability

In no event shall [Your Store Name] be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website or products sold, including but not limited to loss of data, loss of profit, or damage to property.

We are not liable for any damage caused by:

  • Mishandling of the product post-delivery.

  • Improper usage of the product not in accordance with instructions.

  • Shipping damages handled by third-party logistics.

8. Intellectual Property

All content on the Website, including images, product data, logos, text, graphics, and design elements are the property of [Your Store Name] or its licensors and are protected under applicable intellectual property laws. Unauthorized reproduction or redistribution of any content is prohibited.

9. User Conduct

Users agree not to:

  • Use the website for any illegal or unauthorized purpose.

  • Try to access non-public areas of the site or our infrastructure.

  • Interfere with the functionality or security of the website.

Violation of these terms may result in suspension or permanent termination of access to the store without notice.

10. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data. By using this website, you consent to our data practices.

11. Force Majeure

We are not responsible for any delay or failure to perform our obligations due to events beyond our reasonable control including but not limited to acts of God, strikes, war, acts of terrorism, government restrictions, natural disasters, power failures, or network outages.

12. Jurisdiction and Dispute Resolution

These Terms shall be governed by the laws of the Republic of India. In case of any dispute, the matter shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].

13. Modification of Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Continued use of the site after any such changes constitutes your consent to such changes.

14. Contact Us

If you have any questions or concerns about these Terms or any product listed, feel free to contact our support team at:

📧 Email: support@apnavibe.shop
🕒 Support Hours: Monday–Saturday, 10:00 AM to 6:00 PM IST